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A written request for a refund must be received from the insured within 15 days of the processed payment. Upon receipt of the refund request, HICI will determine refund eligibility for the insured's insurance premium payment based upon the insured owning an active HICI policy and so long as refunding the requested payment does not place the insured's policy in a cancellation status.

Send written requests for refunds to:
Haulers Insurance Company, Inc.
Attn: Operations Dept.
PO Box 270
Columbia, TN 38402-0270

Eligible refunds will be mailed from our office, as a check, within 10 days of receipt of the insured's written request for refund. All refund checks will be mailed to the address on record for the insured.

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For changes and questions regarding your policy, please contact your agent.

© 2018 - Haulers Insurance Company, Inc.
1101 New Hwy. 7   ::   Columbia, TN  38401
Customer Service:  1.800.346.6071
To Report a Claim:  1.866.665.1003
For All Other Claims Questions:  1.888.296.7419

Business Hours: Monday-Friday, 8am-4:30pm Central Time

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